Privacy policy

Introduction

Welcome to Pazi. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Information We Collect

We collect the following types of information for Know Your Customer (KYC) and ID verification processes:

Personal Identification Information: 

Name, address, date of birth, nationality, phone number, email address and occupation.

Identification Documents: 

Government-issued ID (e.g., passport, driver’s license), proof of address (e.g., utility bill) or equivalent.

Financial Information: 

Bank account details, transaction history, payment information.

Usage Data: 

Information about how you use our services, including your transaction history and preferences.

How We Use Your Information

We use your personal information for the following purposes:

KYC and ID Verification: 

To verify your identity and comply with legal and regulatory requirements.

Service Delivery: 

To facilitate your transactions and provide our P2P currency exchange and money transfer services.

Customer Support: 

To respond to your inquiries and provide customer service.

Security and Fraud Prevention: 

To protect our services and users from fraudulent activities and enhance security.

Legal Compliance 

To comply with applicable laws, regulations, and legal processes.

How We Share Your Information

We may share your information with third parties under the following circumstances:

Service Providers: 

With trusted third-party service providers who assist us in operating our services, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Legal Requirements: 

When required by law, regulation, or legal process, such as a court order or subpoena.

Business Transfers: 

In connection with a merger, acquisition, or sale of all or a portion of our assets.

Data Security

We implement industry-standard security measures to protect your personal information. These measures include:

Encryption: 

Using SSL/TLS encryption to protect data transmitted to and from our website.

Access Controls: 

Restricting access to personal information to authorized personnel only.

Regular Audits: 

Conducting regular security audits and vulnerability assessments.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, and protect our legal interests. When your information is no longer required, we will securely delete or anonymize it.

Your Rights

You have the following rights regarding your personal information:

Access: 

You can request a copy of the personal information we hold about you.

Correction: 

You can request to correct or update inaccurate or incomplete information.

Deletion: 

You can request to delete your personal information, subject to certain legal restrictions.

Objection: 

You can object to the processing of your personal information in certain circumstances.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Consent

By using our services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.